Microsoft Teams Room on Android (MTRoA) deployment (Step-by-Step) Instruction - Part -4

In Part - 1,  Part - 2, and Part -3 we looked at Licensing requirements, Resource Accounts, Group Based Licensing setup, Calendaring configuration for Room accounts, and finished device configuration. In this article, we are discussing how to manage MTRoA devices from the Teams Admin Center.

• Login to Microsoft Teams Center (https://admin.teams.microsoft.com),
• Navigate to the "Teams Devices" folder,
•  select "Teams Room on android".

Here you can view and manage the device inventory for your organization and do tasks such as update, restart, and monitor diagnostics for devices. 

You can also create and assign configuration profiles to a device or groups of devices, and create and assign tags to devices for easy filtering.

Once the device is successfully registered to Intune/Endpoint manager, the device also registers to TAC automatically through the Teams admin agent preinstalled on the device by default.

On this page, you will find a summary of total MTRoA devices, health status, and License details.

You can use the filter to filter the devices in different variations. You can use one or more filters as you need to get the details exactly what you are looking for. In this example, I'm using Health status to filter the device's pending updates.

There are two ways you can update the devices firmware or Teams app updates,

1. Auto-Update/Scheduled update.

2. Manual Updates.

1- Auto-Update: -

By default, the updates are deferred 30 days from the date of release and then the updates are pushed to the system automatically, but you can always change the update frequency.

• Login to Teams Admin Center (https://admin.teams.microsoft.com)
• Navigate to Teams devices and then select Teams Rooms on Android.
• Select one or more devices and then select Update.
• Under Firmware auto-update, you can do the following,

As soon as available - Use this option to test devices on which you can carry out any validation you need to perform. Updates start deployment as soon as the latest firmware version is released. Select the devices that are very less impact.

Defer by 30 days - This is the default option and is best for most of your general-purpose devices. Updates start the deployment only after 30 days have elapsed from the release of the new firmware version. 

Defer by 90 days - This option is best for devices used by VIPs/Executives. Updates start the deployment only after 90 days have elapsed from the release of the new firmware version. 

2 - Manual Updates -

You can also manually update the firmware/Teams app or any component updates on the devices either in a scheduled window or immediately (it takes 15 minutes).

Note: - Once you initiated the update, there is no way to cancel the updates.

For Teams Room on Android, you have to update the Video Bar and Touch console updates separately.

• Login to Teams Admin Center (https://admin.teams.microsoft.com)
• Navigate to Teams devices and then select Teams Rooms on Android.
• Select the "Touch consoles" tab

This page will summarize the report of all device inventory, device health status, and license distribution.

Open each device and click the "Health" tab and update the device firmware or Teams app updates.

Once the updates are scheduled/pushed immediately, the updates are queued and pushed within 15min (if the device is reachable else the updates will be canceled after 7 days of submission). 

Note: - Once you initiated the update, there is no way to cancel the updates.

Manage the MTRoA devices in Intune/Endpoint Manager portal -

• Login to the Endpoint Manager portal (https://endpoint.microsoft.com)
• Select devices from the left navigation,
• Select "Android" under the platform and then select "Android devices".
• In the Search type either the room device resource account or device model to filter the devices.

Here you can able to create configuration profiles and device compliance policies and assign them to the device group.

This is the end of this multi-part series document. If you need any further help on the DA access policy or Conditional access policy. Please comment below.