Your message wasn't sent to Administrator because its contents are restricted by policy

Cannot send Hyperlink through Lync Chat/Communication Window

Issue: -

When user is trying to send hyperlinks through Lync chat it will not allow due to Security policy.

Error Message: -

Your Message wasn't sent to "UserName" because its contents are restricted by policy.

Problem statement: -

When your lync servers are configured not to allow the hyperlinks through Lync chat window, sometimes when you’re in Meeting or conference presentation it will make difficultly to continue.

Note: - When Hyperlinks URL Filter is allowed it may sometimes harm your server infrastructure as it will easily spread virus/spam.

 Default URL Filter prefix: -

When you install Lync server (2010/2013) environment, Microsoft by default disables the Hyperlink URL Filters as defined below..

Callto:file:ftp.ftp:gopher:href http:https:ldap:mailto:news:nntp:sip:sips:tel:telnet:www*.

 

Resolution: -

Microsoft gives three options that we can use based on the environment Security Policy.

1.Do not filter

2.Block Hyperlinks

3.Send Warring Message

Option 1: Do not filter

When you use this option for environment, globally it will allow all the users to send Hyperlink through Communication window.

You can set the above option by two methods

1. Lync Management Shell

2. Lync Control Panel

Lync Management Shell: -

Set-CsImFilterConfiguration–Identity global –Enabled $True –Action Allow 

Lync Control Panel: -

GUI Mode

1. Open Lync Control Panel > Click on IM and Presence

2.Click On URL Filter

 

3.Edit existing scope (Global) or Create new Scope

 

4.Check the ‘Enable URL Filter’ check box.

 

5. Check the ‘Block URLs with file type extension’ and select ‘Do not Filter’

 

6. If you want the exclude the local intranet hyperlink.

 

7. Add the require hyperlink prefixes and commit the changes.  

 

 

User Response: -

 

 

Option 2: Block Hyperlink

When you use this option for environment globally, it will Block all the users to send Hyperlink through Communication window.

You can set the above option by two methods

1.Lync Management Shell

2.Lync Control Panel

Lync Management Shell: -

Set-CsImFilterConfiguration–Identity global –Enabled $True –Action Block.

Lync Control Panel: -

GUI Mode:

1. Open Lync Control Panel > Click on IM and Presence
2.Click On URL Filter
3.Edit existing scope (Global) or Create new Scope
4.Check the ‘Enable URL Filter’ check box.
5. Check the ‘Block URLs with file type extension’ and select ‘Block Hyperlinks’
6. If you want toexclude the local intranet hyperlink.
7. Add the require hyperlink prefixes and commit the changes.

 

 

 

User Response: -

 

 

Option 3: Allow and Send Warring Message

When you use this option for environment, globally it will allow but send the warring message all the users to send Hyperlink through Communication window.

You can set the above option by two methods

1.Lync Management Shell

2.Lync Control Panel

Lync Management Shell: -

Set-CsImFilterConfiguration–Identity global –Enabled $True –Action Warren

Lync Control Panel: -

GUI Mode:

1. Open Lync Control Panel > Click on IM and Presence
2.Click On URL Filter
3.Edit existing scope (Global) or Create new Scope
4.Checked the ‘Enable URL Filter’ check box.
5. Checked the ‘Block URLs with file type extension’ and select ‘Send Warring Message’
6. If you want the exclude the local intranet hyperlink.
7. Add the require hyperlink prefixes and commit the changes.

 

User Response:

 

Thanks..

 

Keep me posted your comments.