The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure

Connecting to remote server failed with the following error message: The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic. It was running the command 'Discover-ExchangeServer -UseWIA $true -SuppressError $true'.

Issue:-

Not able to connect Exchange Management Console and Exchange Management Shell

Error Message: -

Connecting to remote server failed with the following error message: The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic. It was running the command 'Discover-ExchangeServer -UseWIA $true -SuppressError $true'.

For more information, see the about_Remote_Troubleshooting Help topic.

    + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [], PSRemotingTransportException

    + FullyQualifiedErrorId : PSSessionOpenFailed

The WinRM client cannot process the request. It cannot determine the content type of the HTTP response from the destination computer. The content type is absent or invalid. For more information, see the about_Remote_Troubleshooting Help topic.

Connecting to remote server failed with the following error message: The WinRM client received an HTTP server error status (500), but the remote service did not include any other information about the cause of the failure. For more information, see the about_Remote_Troubleshooting Help topic. It was running the command 'Discover-ExchangeServer -UseWIA $true -SuppressError $true'.

The WinRM client received an HTTP status code of 403 from the remote WS-Management service.

Problem Statement: -

When you trying to access the Exchange Management Console and Exchange Management Shell to do our administrative work, we could not connect to it.

The above error will get generate in multiple scenario’s.

Resolution: -

All of these error messages related with PowerShell virtual directory and WinRM Feature.

  1.  Check the Time sync between Exchange Server and your domain controller.

·        This is the common issue we will face for the above issues.

W32tm /monitor

 If you see any delay response between Exchange server and Domain Controller.

Run w32tm /resync

  2.  If you running Exchange servers in Hyper-V Environment, Follow the below navigation,

3.  Configure Kerberos Authentication

Start Internet Information Services (IIS) Manager.

In the Connections pane, expand Default Web Site, and then click PowerShell.

In the /PowerShell Home pane, double-click Modules.

Confirm that Kerbauth is a native module.

Confirm that the path of the Kerbauth.dll file is C:\Program Files\Microsoft\Exchange Server\v14\Bin\kerbauth.dll.

Verify that the Kerbauth module is registered but not enabled on the default Web site. To do this, follow these steps:

a.   Click the default Web site in the Connections pane, and then double-click Modules in the results pane.

b.  In the Actions pane, click Configure Native Modules.

c.   If Kerbauth is not listed in the Configure Native Modules dialog box, click Register. In the Register Native Module dialog box, type the name and path of the Kerbauth module, and then click OK.

d.  If Kerbauth is enabled, click to clear the Kerbauth check box.

e.   Click OK.

4.  Clear the SSL Require settings in IIS.

·        Start Internet Information Services (IIS) Manager.

·        In the Connections pane, expand Default Web Site, and then click PowerShell.

·        In the Results pane, double-click SSL Settings.

·        On the SSL Settings property page, click to clear the Require SSL check box.

·        In the Actions pane, click Apply

5.  Install WinRM IIS Extension:

Server Manager | Features | Add Features | Win RM IIS Extension.

 

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