In the last article, we looked at eligible Microsoft Teams Room on Windows devices getting Windows 11 22H2 update. The update is coming starting June'2023. Microsoft released the new MTR Teams App version 4.16.134 for Windows, which you can install using a manual method to validate whether your devices are eligible and working as expected. If any Windows Update URL/IPs are blocked on your network/Proxy.
Microsoft Teams Pro portal now has the new option under the action tab on the device page to trigger the Teams app upgrade without you logging in to the device to install/upgrade them.
- Login to https://portal.rooms.microsoft.com with the administrator role.
- Select Room on the left side and select the desire MTRoW device.
- Select Action tab and select "Install Teams Meeting Room 4.16.134 update and click "Run"
- Provide the justification and Click "Run".
You can check the status under the activity tab
The upgrade will be completed in just 5 minutes, and after that, you will have access to more detailed information about it.
Once the Teams app upgrade to latest version ensure the Teams is able to login successfully at least once. Once the release has been installed and the devices have been successfully booted up, switch to admin mode and use the Windows Settings app to check for updates. Depending on the supported devices, you should be offered the option to download and install either Windows 11 22H2 or Windows 10 22H2.
For those customers using the ServiceNow ticket integration, all Warning & Recommendations incidents (including Security) will no longer generate a SNOW ticket from the Pro Management portal. This change only affects ServiceNow integration. Any warning or Recommendation incident will still be visible on the Incident dashboard; under the individual Room status and through email notifications.
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