Issue: - Unable to login webmail in Exchange 2010.
Error Message: -
Outlook Web App didn’t Initialize. Couldn’t find the base theme
(Folder Name =base).
Log Name: Application
Source: MSExchange OWA
Date:
1/29/2014 3:38:00 PM
Event ID: 116
Task Category: Themes
Level: Warning
Keywords: Classic
User: N/A
Computer:
HCEX001.learnexchange.com
Description:
Outlook Web App failed to load the following theme folder:
D:\Program Files\Microsoft\Exchange
Server\V14\ClientAccess\owa\14.3.174.1\themes\violet
The following files are missing: premium.css, gradienth.png,
gradientv.png, csssprites.css, csssprites.png, csssprites2.css, csssprites2.png
Issue Statement: -
This Error event indicates that Microsoft Office Outlook
Web App did not initialize because the Outlook Web App base themes folder
referenced in the event description does not exist. The base folder contains
images and cascading style sheets that are used to control the default appearance
of Outlook Web App for your organization. The base folder is also used by other
custom Outlook Web App themes if they are installed. By default, the base
folder is located in D:\Program Files\Microsoft\Exchange
Server\ClientAccess\Owa\<version>\themes\.
Note: - If you installed Exchange 2010 SP2 or SP3 you will see
two different versions (14.3.158.1 & 14.3.174.1) of folders.
Resolution: -
To resolve this issue, we need to replace the Theme files from
the Exchange Installation DVD, however if you have any other working servers
than we can copy the existing files from and replace it on the problematic
server.
1. Stop the IIS
Admin Service.
2. Stop Word Wild
Web service.
3. Copy the Themes
folder from Exchange Installation DVD/ Working server and Replace on
Problematic Server.
4. Start IIS Admin
Service.
5. Start Word Wild
Web service.
Now try to access the Webmail it will work like normal and we
can confirm on the Event ID.
Log Name: Application
Source: MSExchange OWA
Date:
1/29/2014 3:51:46 PM
Event ID: 63
Task Category: ADNotifications
Level:
Information
Keywords: Classic
User: N/A
Computer:
HCEX001.Learnexchange.com
Description:
The configuration settings have been read and updated
successfully. Virtual directory: "owa". Web site: "Default Web
Site".
Log Name: Application
Source: MSExchange OWA
Date:
1/29/2014 3:51:46 PM
Event ID: 73
Task Category: Configuration
Level:
Information
Keywords: Classic
User: N/A
Computer:
HCEX001.Learnexchange.com
Description:
One or more custom form registries were successfully loaded.
These form registry files were loaded:
D:\Program Files\Microsoft\Exchange
Server\V14\ClientAccess\owa\forms\mini\registry.xml
Log Name: Application
Source: MSExchange OWA
Date:
1/29/2014 3:51:48 PM
Event ID: 14
Task Category: Core
Level:
Information
Keywords: Classic
User: N/A
Computer:
HCEX001.Learnexchange.com
Description:
Outlook Web App started successfully.
Thanks
Keep Visiting.
Nice Blog information.
ReplyDeleteGIEC Global is the Best Education Consultants in Melbourne, Australia and education consultant in Melbourne, Sydney, Brisbane, Perth, Adelaide,Australia.Education Consultants in Melbourne, Best Education Agent in Melbourne, Sydney, Adelaide, Perth, and Brisbane is GIEC Global. We are Melbourne Migration and Education Consultants, Education Migration Agent Melbourne, Melbourne Study Abroad, and Performance Education Melbourne
It's a very nice blog, shares a good piece of information.
ReplyDeleteHindustan Tradecom Pvt. Ltd. is the best website for a Best stock broker in Jaipur and share broker in Jaipur. We have services like open Equity account and open an equity bank account online. Finding Commodity Brokers in Jaipur we have the Best Commodity Brokers in Jaipur. If you are looking for buy Best Mutual Funds to buy now in Jaipur. Also, We are the leading company to open Demat Account and the best broker for Demat account. For more services Currency Derivatives, Online E-IPO, Futures & Options visit site www.htplonline.com.
This comment has been removed by the author.
ReplyDelete