Neat is released their New Device Management (Neat Pulse) solution to manage their devices remotely

Neat announced their device management solution at the ISE conference. Neat Pulse offers different features for their customers to manage the device's extended warranty, Technical support, and Device management, e.g., Add/Remove, Reboot the device, push the configuration items, etc.

Current challenges -

Currently, you have to manage all the device-specific settings on the room console physically,

• Updating neat framing
• Enabling 3rd party meeting support (WebEx & Zoom)
• Enabling Bluetooth
• Proximity-based meeting invitation.
• Collecting device logs
• Uploading internal certificate for 802.1x auth
• Firmware Update
• Change the firmware update channel.

Neat Pulse -

Neat Pulse is not a replacement for Microsoft Teams Admin Center, and it's still an essential tool for configuring and administering MTR devices. Neat Pulse is an additional cloud service that helps to manage Neat Hardware-specific features (like mentioned above).

Create a Neat device Inventory based on location, building hierarchy, or device type.

From the Neat Pulse, you can quickly identify how many devices are offline, online, and device types and create/add a new device to the online management.

Click Add devices, Type the Room Name, and Copy the registration code.

Login to Neat Console, Settings, Select Neat Pulse and enter the registration code for registration. You can filter the device based on status, location, device type, or configuration profile.

Device Management -

You can manage the individual device settings, monitor & troubleshooting e.g

• Assign the device configuration profile.
• Remote into the device.
• Restart the device
• Update the software
• Change the Audio/Video peripherals settings.
• Change the Time Zone settings.

Neat Pulse is coming as an annual subscription and the beta version is getting released in Q1 of 2023 and its GA in spring 2023.