Multiple management objects were found for Identity. When enabling Lync users.

Multiple management objects were found for Identity. When enabling Lync users.

Issue: Multiple management objects were found for identity "...”

Problem Statement:

While enabling Lync account through Lync Management Shell, receiving above error.

Error itself says multiple management objects found means either Alias or first name / Last name same with multiple objects.

In my case there are two objects has same alias name.

Resolution:

Basic command:

Option: 1

Enable-CsUser -Identity "Alias Name" -RegistrarPool "pool1.mydomain.com" -SipAddressType EmailAddress  -SipDomain mydomain.com

Option: 2

Enable-CsUser –Identity "CN=Ilag, Balu,OU=Users,DC=mydomain,DC=com

There is multiple resolution and all differ case to case.

1.    Use alias name instead of First / Last name. Option:1

2.    You can use name (first / last name) instead of Alias. Option:2

3.    If Alias name are same then change one of the objects alias and wait until AD replication completes.

Thank you