Great news! Microsoft Teams has recently introduced a highly-anticipated feature for the RBAC role, known as Teams Telephony Admin. This role is specifically designed to manage telephony-related functions in the Teams Admin Center. With this new feature, you can have more precise control at a granular level, catering to specific job functions with ease. This is a game-changer for managing telephony functions within Teams.
1. User Management feature allows you to easily view the list of all the users and manage their voice settings and voice-related policies. This way, you can ensure that each user has the best experience with their voice settings.
2. With Voice Management, you will have access to phone numbers, locations, voice apps, and direct routing settings for the entire tenant. This feature streamlines the process of managing voice-related issues for the entire organization.
3. For Analytics and Reporting, you can view and manage public switched telephone network (PSTN) related reports such as PSTN Blocked Users, PSTN Minute pools, PSTN & SMS Usage, and Audio Conferencing dial-out usage. With this feature, you can keep track of all the important metrics related to your organization's voice communication.
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